Let’s get social
A whole new world of communication
Your customers will be talking about you on social media whether you are there to hear them or not. Synergy allows you to engage these customers through a single unified desktop experience.
Customize the social desktop based on skill level of your employees, allowing them to watch accounts or respond to messages. All this combined with our workflow optimization tools means you can tailor your processes to be as simple or complex as required. Allowing delivery of exceptional customer experiences.